Saying No

Today we had a discussion about saying no to our clients. Oftentimes, I feel like that is all I do. They have crazy requests and I say no, because we cannot accomodate them or there are too many people. However, saying no to an easy answer is saying yes to the women as people. Saying no means that I have faith in them as people to find their own solutions and make strides towards self-sufficiency. I have never thought about it that way before.